Signs of nursing home neglect are not always obvious at first, which is why it helps to pay attention to changes over time. Documenting what you observe can help you explain your concerns more clearly if questions come up about your loved one’s care.
Here are some of the most important records to keep.
Photos and videos
Photos and videos can preserve details that are easy to overlook or forget over time. Take clear pictures of anything that concerns you, such as bed sores, bruises, poor hygiene or unsafe conditions in your loved one’s room.
If possible, continue taking photos over several days or weeks to show whether the situation improves or gets worse. These images can also help you discuss specific concerns instead of relying on memory alone.
Medical records and care information
Medical documents can help show changes in your loved one’s health and the care they received. Keep copies of hospital discharge papers, treatment summaries and information related to injuries, infections or other medical concerns.
If your loved one receives care outside the nursing home, save those records as well. Comparing this information with what the facility tells you may help you better understand what happened.
Written notes and communication
A written timeline can help you keep important details organized, especially if you decide to file a report. Save emails, text messages and letters related to your loved one’s stay at the nursing home. Make notes after phone calls while the conversation is still fresh in your mind. If concerns continue, your timeline can help show when problems first appeared, how often they occurred and how the facility responded.
Your next steps
Keeping everything together makes it easier to find important information when you need it. Store photos, medical information and written notes in one folder or digital file so they remain easy to access.
If you believe your loved one has suffered because of nursing home neglect, consider speaking with an attorney. They can explain how Delaware’s nursing home regulations and other laws may affect your situation and discuss the steps you can take to help protect your loved one.
